Senior Operational Excellence Specialist – FinTech

Senior Operational Excellence Specialist – FinTech

We are supporting a global organisation.

• 9 months (initially until the 31.12.2026)
• 40 hours per week
• £44 per hour Inside IR35, £352 Inside IR35 per day
• 2 days onsite per week in the London office

Overview:
Join a dynamic, forward-thinking FinTech organization as our Senior Operational Excellence Specialist, where you’ll lead transformative process improvement initiatives that shape the future of global financial technology operations. In this pivotal role, you will drive efficiency, ensure compliance, and deliver significant value across our commercial support functions. If you thrive on solving complex challenges, influencing stakeholders at all levels, and making a tangible impact on business success, this is your chance to ignite your career in the exciting world of FinTech innovation.

Required Skills:

• Proven track record in process improvement, project management, or advisory roles, with experience leading cross-departmental initiatives
• Strong analytical skills with the ability to document, analyze, and optimize processes using Lean Six Sigma or similar methodologies
• Excellent communication skills, capable of engaging stakeholders up to Senior Director level
• High attention to detail, adaptability, and a self-starter attitude with a high degree of accountability
• Ability to manage multiple tasks and timelines effectively
• Stakeholder management skills, with experience working collaboratively across diverse teams
• Customer-focused problem-solving mindset that drives change and measurable results
• Lean Six Sigma Greenbelt certification is desirable, but not essential; at least 3 years of relevant experience is required
• Experience in the Payments industry or regulated environments is a strong plus

Nice to Have Skills:

• Lean Six Sigma Greenbelt certification (or higher)
• Experience with process innovation workshops and global process optimization
• Familiarity with legal, compliance, and regulatory frameworks within fintech or financial services
• Knowledge of change management principles and tools

Preferred Education and Experience:

• Bachelor’s degree in Business, Finance, Operations, or related field
• Minimum of 3 years of experience in process improvement, operational strategy, or project management, ideally within fintech or payments industries

Other Requirements:

• Willingness to engage with internal teams and external providers, fostering collaboration and continuous improvement
• Ability to work in a fast-paced, regulated environment, with a focus on delivering sustainable process enhancements