Website Brookwood Recruitment

Sales Engineer (UK)
Salary: £60,000 to £66,000 ( Bonus: 10% company bonus
Benefits: Lease car or lease amount of £515 per month
Location: Home Office in England
Brookwood Recruitment are pleased to be back working with this leading Manufacture  of IP Security Systems,

Are you a technical expert with a passion for customer service? Do you enjoy having the flexibility to manage your own schedule? 

As a Sales Engineer, you will offer crucial sales engineering support, including technical demonstrations, design, and installation services, to our sales team and dedicated B2B customers. Your expertise will be centered around IP Security Systems, including cameras, network video recorders, software, and related products.

Key Responsibilities as Sales Engineer 

  • Customer Support: Prepare and conduct product-related workshops for customers.
  • Technical Specifications: Explain technical specifications based on customer or sales requirements.
  • Installation Services: Plan, install, configure, and integrate services for customers, partners, and new product roll-outs.
  • Product Coordination: Coordinate product samples for testing, provide technical advice and presentations, and resolve integration issues.
  • Collaboration: Work closely with product development, production teams, third-party manufacturers, software companies, and solution partners to address technical questions.
  • Troubleshooting: Analyze technical issues, provide testing, troubleshooting, and ongoing support in cooperation with HQ in Japan.
  • Support Events: Assist with exhibitions, fairs, product demonstrations, and training in cooperation with Marketing and Sales.
  • Team Support: While primarily supporting a region, you will be part of a central European engineering team and may assist other countries as needed.

Required Skills and Experience as Sales Engineer

  • Experience: 2 to 8 years of relevant experience in the field.
  • Regulatory Knowledge: Understanding of relevant legislation and regulations.
  • Technical Skills:
    • Troubleshooting techniques on LAN, WAN, secure networks, TCP/IP Essential, POE & Network Switch configuration.
    • Practical experience with VMS, IP Video, cameras, lenses, focus, white balance, and similar adjustments.
    • Profound technical understanding of the assigned product and/or software portfolios.

For more information please reach out to Louise Wright  Director of Technical Recruitment

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