Legal Collections Process Analyst

Legal Collections Process Analyst
We are supporting a global organisation

6 Months initially- 40 hours – €58 per hour (excluding VAT)- Hybrid remote 2 days in the Amsterdam office per week

From the Hiring Manager:
40 hours at least per week
Hybrid: 2 days in the office.
Located in the Netherlands
Technical skills: SAP and Excel. Project management skills, process improvement skills, Soft skills. Credit control skills.
1 interview (Zoom)
 
Job Summary
Legal Collections Process Analyst is responsible for global bad debt provision ( write off process) and Collection Agency Management. Additionally, they identify, analyze and interpret trends in data sets and build reports, prepare analyses and visualize data to advise when needed. Legal Collections Process Analyst supports through managing projects and liaising with multiple stakeholders to support strategic business initiatives and reduce risk. These include the development, implementation and validation of bad debt processes and tooling used to mitigate risk and maximize recovery. The Global Recovery Process Analyst also owns the global management of external collection agencies. This includes commission and contract negotiations, raising POs and pay-outs, developing and analyzing collection strategies, analyzing performance, onboarding and providing training to ensure high performance of the collection agency in accordance with business regulations to effectively manage risk and write off.

Key Responsibilities
Support in performing and improving existing legal collections processes effectively, to mitigate risk and reduce bad debt.
Identify, analyze and interpret trends or patterns in data sets (reports, analyses) to provide advice when needed
Building reports, preparing analyses and visualizing data i.e. Payments report.
Review and update accounts under the credit risk portfolio and maintain accounts receivable aging within agreed and accepted parameters. Facilitating the monthly Write Off bad debt control for the whole business (except Fraud of Payments) .
Proceeding with operational Bankruptcy procedure i.e. signing bankruptcy documents, writing off the debt
Co-creating and analyzing the global yearly forecast for Collecting Agencies commission pay-out (invoices)
Raise Purchase Orders ensuring the accurate and timely payment of invoices, collaborate with Procurement.
Collecting Agency: Negotiating with CEO’s, Directors, Partners convincing to reduce commission percentage or changing invoicing concept
Perform monthly and quarterly business and sox controls. Perform control procedures in a timely and accurate manner to decrease financial risk
Managing (ad hoc) projects in a leading or advisory role
Researching, contracting and onboarding new external Collecting Agencies.
Collecting Agency Management including regular meetings, business visits, leading and organizing communication, collecting and evaluating data, advising on disputes and collaboration improvements . Due diligence on Collection Agencies.
Analyse collection agency performance, develop and defend (ad hoc) strategies on collection to ensure we effectively manage risk and write off
Proactively identifying, initiating and implementing globally scalable and locally relevant improvements to processes, procedures and tooling autonomously and independently
Defining (ad hoc) strategies on collection to improve the financial health
Working across silos, manage and communicate with diverse stakeholders with differing priorities and styles, and comfortable with managing challenging situations

Requirements of special knowledge/skills
Excellent research and analytical skills, able to identify and communicate observations in a clear manner (building reports, preparing analyses, visualizing data e.g. payments report)
Strong interpersonal and communication skills with the ability to connect with a diverse stakeholder group
Strong Organizational and prioritization skills. Able To Work independently under pressure in a fast paced, dynamic environment.
Self-guided multitasker with a solution-oriented and result driven mindset
Good project management skills, working on ad hoc projects by having a leading or advisory role
Strategizing skills and the ability to persuade your stakeholders
Ability to identify, initiate and implement process improvements
Familiar with Finance Systems and Database Management systems (SAP, SQL, Hadoop, PO tooling)
Advanced MS Office skills (Excel, Powerpoint, Word, Visio)
Proactive, flexible and able to both work independently as well as working in a team
Stress resistant , and Accurate With Good Attention To detail, comfortable with strict deadlines
At least 3 years of experience in one of the following areas: Credit Control, Credit Risk, Working with Collection agencies

Years of relevant Job Knowledge. Years of relevant Job Knowledge
Basic Job Knowledge (1 – 3 years)