Website Brookwood Recruitment Limited

EUD Service Reporting & Experience Analyst
Permanent role
Salary up to £37,000
Hybrid – Oxfordshire or Hampshire base

Do you have a passion for providing a good user experience, and are you seeking a new job in Kidlington or Southampton? Brookwood Recruitment is helping a collaborative company recruit an EUD Service Reporting & Experience Analyst, and the role comes with an attractive salary and benefits package.

As an EUD Service Reporting & Experience Analyst, you will monitor and report the performance and experience of our client’s End User Device Services. You will also highlight any patterns or trends within the service delivery.

In your first few weeks in this EUD Service Reporting & Experience Analyst role, you can expect to:

  • Monitor the performance and experience of EUD services provided to ensure the agreed Service Level Agreements
  • Identify any patterns and trends within the services taking proactive measures to raise as problems
  • Provide service reporting, including overall service performance, 3rd party performance and user experience, continuously reviewing and amending as the services change
  • Work with the service lead to define a schedule of user experience surveys, creating, circulating and analysing the survey data.

The role will suit someone with relevant experience and a real passion for providing a good user experience along with analytical skills and attention to detail.

As a vital member of the team and in return for your expertise, inclusive approach and commitment, you’ll receive a favourable salary and the chance to join a passionate and welcoming team.

Please reach out to our team today to apply for this full-time EUD Service Reporting & Experience Analyst position in Kidlington or Southampton. We’d love to help you get your next role and enable you to fulfil your professional ambitions.

Brookwood has a consultative and inclusive approach to business. We take time to understand our client’s needs, structure and culture to enable a fully tailored service that delivers time and time again.

To apply for this job email your details to apply.a4lmrwn9xqc@aptrack.co